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Our Jewellery & Customisation

About our customisation service

What kind of jewellery do you offer?

Our primary focus is on creating exquisite wedding bands and diamond rings. We also design custom pieces for engagements, anniversaries, and fashion rings. For unique requests like one-of-a-kind necklaces, bracelets, and earrings, we evaluate each inquiry on a case-by-case basis, considering factors such as time investment and cost.

What is the lead time from creating to delivering a custom piece?

Most designs require a minimum of 14 to 21 working days to complete. The duration may extend depending on the complexity of the design or during festive seasons. Should any unforeseen circumstances cause delays, we will closely monitor the situation and keep you informed throughout the process.

Can i engrave a message on my ring?

Tailored Jewel offers engraving service as an add-on. You can personalize your ring with a message of up to 10 characters, including spaces (e.g., initials, names, dates, or symbols like hearts or infinity).

For the Nikah Collection (Steel, Titanium, and Tantalum), please note that engraving can only be done after the ring fitting due to our return policy. Once engraved, these rings cannot be returned for any reason.

What precious metals do you work with?

We use Platinum PT950 and 18/14-karat Yellow, White, and Rose Gold in our designs. These metals provide the ideal workability and durability for crafting fine jewellery, whether through fabrication, casting, reticulation, hand-engraving, or advanced stone-setting techniques. While we occasionally use CAD/CAM technology to create wax models for casting, our experts meticulously finish and detail each piece by hand to ensure exceptional quality.

Does tj jewellery come with certification?

All our diamond jewellery with a single diamond stone over 0.30 carats comes with GIA Certification for natural diamonds or IGI Certification for lab-grown diamonds. Diamonds below 0.30 carats do not have certification. For these, our Tax Invoice serves as both the certification and warranty.

I’ve seen terms like 1/4ctw and 1/5ctw in product descriptions for items with small diamonds. What do these terms mean?

A 1.00 carat represents the total carat weight used in a design. For smaller carat weights, 1/4 carat equals 0.25 carats(since 1.00 carat divided by 4 equals 0.25 carats).

What kind or type of customized jewelry do you provide?

At Tailored Jewel, we specialize in crafting exquisite custom jewelry using premium gold and platinum materials. Our expertise is focused on creating fine jewelry, and while we appreciate creativity, we cannot accommodate requests for trinkets or charms featuring animated characters or figures.

To ensure the highest level of craftsmanship and attention to detail, we undertake projects with a value of RM2,000 and above. We are dedicated to bringing your unique jewelry visions to life and look forward to creating a one-of-a-kind piece with special meaning for you.

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