Exclusive Program & Guarantees

At Tailored Jewel, we simplify your diamond shopping experience with our TJ Smart Filter. This advanced system uses a specially coded formula, built on years of expertise, to analyze key characteristics like depth, table, angles, and fluorescence. The Smart Filter ensures only the best diamonds are displayed, helping you find the perfect match effortlessly while staying within your budget.

We recommend selecting diamonds with our TJ’s Premium Pick or Diamond Plus logos, which highlight options filtered for exceptional quality. Every diamond on our site meets high standards of brilliance, as certified by GIA or IGI.

Our Smart Filter connects to over 700 trusted global vendors, providing real-time updates on available diamonds. The system filters options based on:

• Triple Excellent cut grading.
• D-F color range.
• SI1 clarity or higher.
• Certified by GIA or IGI.

Each listing includes high-resolution videos, magnified images, and certification links to give you confidence in your choice.

Pricing is determined by individual vendors. Our system captures these live vendor-set prices, allowing you to benefit from competitive deals. Occasionally, higher-graded diamonds may be priced lower due to promotional strategies by vendors. (Example: Like how AGODA works.)

Occasionally, a diamond may sell before your order is processed. If this happens, we’ll provide a replacement of equal or better quality to ensure your satisfaction.

We recommend selecting diamonds with our TJ’s Premium Pick or Diamond Plus logos, which highlight options filtered for exceptional quality. Every diamond on our site meets high standards of brilliance, as certified by GIA or IGI.

• TJ’s Premium Picks (Ideal): Diamonds chosen for unmatched brilliance with optimal proportions for superior light reflection.
• Diamond Plus: Offers Ideal Cut brilliance outside TJ’s Premium Picks criteria, allowing more flexibility for diverse budgets.
• Excellent Cut: High-quality diamonds that reflect light beautifully, offering a balanced blend of brilliance and carat weight.

Feature	TJ’s PremiumPicks (Ideal)	Diamond Plus	Excellent Cut
Logo
Cut Quality	Ideal Cut	Ideal Cut	Excellent Cut
Color	D-F Color	D-H Color	D-H Color
Clarity	VS1 & Above	SI1 or Higher	SI1 or Higher
Fluorescence	None	None to Very Strong	None to Very Strong

Since our diamonds are sourced directly from global vendors, they are not available for in-person viewing. However:

• Listings provide 30x magnified images and high-quality videos for clarity inspection.
• Keep in mind that inclusions visible in magnified views may not be noticeable to the naked eye.

To give you complete peace of mind, we offer two optional add-ons at checkout: (Additional Fee Applies)

Refund Assurance (14-Day) – Peace of Mind for Your Purchase: Exclusively available for TJ’s Premium Picks, this add-on allows you to return the diamond within 14 days if it does not meet your expectations.

• • When does the 14-day period begin? –
    • The countdown starts the moment our system sends the email notification that your order is ready for collection. The exact time is recorded, and the 14-day period begins from that timestamp.
  • What does the fee cover?
    • Labor for resetting and repurposing the diamond.
    • Shipping and insurance costs for returning the diamond.
  • Important Notes:
    • Refund applies only to the diamond and excludes any taxes or applied discounts.
    • The original setting must be returned in perfect condition to qualify.
    • If the Refund Assurance benefit is not redeemed within the specified 14-day duration, it is non-refundable.

TJ Flexi (60-Day) – Change of Design for Added Assurance: Available for all rings (except alternative metal), TJ Flexi offers the flexibility to modify your design within 60 days of confirming your order.

• • When does the 60-day period begin?
    • The countdown starts from the moment your order is confirmed, NOT when the ring is completed or ready for collection. This means you can decide to modify your design immediately after purchase, even before manufacturing begins.
  • What does the fee cover?
    • Labor for resetting the diamond and repurposing the design
    • The original setting must be returned in perfect condition.
  • Important Notes:
    • Certain changes, such as reducing width or removing diamonds, may not incur additional charges. However, adding width or more diamonds will require a surcharge.
    • If the TJ Flexi benefit is not redeemed within the specified 60-day duration, it is non-refundable.

Yes, we accept:

• Credit/Debit Cards from major providers.
• Wire Transfers (contact us for details).
• For installment plans, reach out to your local bank for conversion options.

• Lifetime Services: Complimentary resizing and cleaning are available for all gold and platinum rings.
• Optional Refund Assurance Add-On: Exclusively for TJ’s Premium Picks, providing a full refund within 7 days under specified terms.

Production takes 4–6 weeks from order confirmation. You’ll receive regular updates on progress and delivery.